Refund Policy

Refund Policy

We offer exchanges and refunds for change of mind within 14 days of receipt. Please expect all requests to be made within 7 days of PPF receiving the return request.

Please reach out to us before returning your items.

email: info@pastpresentfutureshop.com

 

If a size or style exchange is requested on an out-of-stock item, a refund will be
issued. All refunds will be processed to the original payment method. 

All items purchased online are eligible for in-store returns or can be mailed back to:

PAST PRESENT FUTURE STORE

Shop 4, 20-34 Bath Ln, Bendigo VIC Australia 3550 

 

All postal returns require the returns slip to be attached.

Please note return delivery charges are the responsibility of the customer. Please use a trackable shipping method, as PPF is not responsible for missing deliveries. 

RETURNS WILL ONLY BE ACCEPTED WHEN:

• Items are in their original condition.
• Items are in their original packaging.
• Tags remain attached to garments.
• Garments are unworn, unwashed and unstained.

PAST PRESENT FUTURE upholds the right to deny a return request if the items do not meet the stated conditions.